We believe that all people are unique gifts of
God to be valued.
This means that:
- We will support Diakon’s mission to demonstrate God’s command
to love the neighbor through acts of service.
- We will honor the dignity of fellow employees, clients, residents,
vendors, volunteers, directors, personnel from governmental and
accrediting bodies, and all others with whom we come in contact
on behalf of Diakon.
- We will be honest and forthright in all our communication and
will use our words to “build up,” rather than “tear down,” individuals
and the organization.
- We will be fair and consistent in all of our interactions with
people and will not discriminate in our services, programs, admission,
or employment on the basis of race, color, religion, disability,
ancestry, national origin, sexual orientation, age, marital status
or gender, nor will we tolerate discriminatory behavior by anyone
in our organization.
- We will be respectful and will not harass or otherwise attempt
to intimidate or demean any person or groups of persons, nor will
we tolerate harassing behavior by anyone in our organization.
- We will maintain the confidentiality, privacy, and security
of all information with which we are entrusted about residents,
clients, and their families and about Diakon’s employees and business
and will strive to ensure that no information is ever shared in
an unauthorized manner.
We believe that we are responsible to God, the
church and society for the use of all our precious resources.
This means that:
- We are committed to helping Diakon be a good corporate citizen
and a model for other organizations.
- We will fully comply with all applicable federal, state and
local laws and regulations.
- We will report suspected non-compliance to our Compliance Office
and cooperate with internal and external audits and investigations.
- We will not tolerate retaliation against any employee who reports
suspected non-compliance.
- We will create and maintain accurate and complete business records
and follow generally accepted accounting principles.
- We will create and maintain accurate and complete clinical records,
in order to provide quality care for our residents and clients
and to meet the documentation standards required by reimbursement
regulations.
- We will use Diakon’s assets faithfully for mission.
- We will be good stewards of our compensated time and will not
misuse or misappropriate any of Diakon’s property, supplies, including
computers, software, networks, and access to the Internet, nor
will we violate applicable copyright laws or licensing agreements.
- We will be good stewards of the environment, honoring the natural
resources we have been given and handling our hazardous materials
and waste with care.
We believe that all work that affirms God’s creation
has worth and dignity.
This means that:
- We will not compromise the worth and dignity of our work by
engaging in any activity or conduct which conflicts, or appears
to conflict, with the interests of Diakon, its residents or clients,
and we will disclose to Diakon any potential conflict of interest.
- We will not not offer anything of value to any individual or
entity, nor will we accept anything of value from any individual
or entity, in return for referral of business that may be subject
to payment by a federal or state reimbursement program.
- We will not accept money, or gifts of more than nominal value,
from residents and clients or their families. Exceptions may be
made for gifts donated for fair distribution among a Continuing
Care Retirement Community’s employees if no employee has solicited
or encouraged such gift.
- We will not accept money, or gifts of more than nominal value,
from vendors or any other individual or entity with whom we have
a professional or business relationship, except that given through
our agency’s authorized fund-raising efforts.
- We will not attempt to influence any government official, accrediting
body, vendor, purchaser, resident or client by offering money,
gifts or services.
- We will not use any of Diakon’s resources to contribute to political
campaigns, parties, organizations or candidates.
We believe that teamwork,
continual learning, and innovation enhance the quality of service.
This means that:
- We will provide quality care and service in a cost-effective
manner.
- We will focus consistently on quality improvement and resident/client/family
satisfaction.
- We will participate in continuing education so that we know
what is required of us and how to carry out our responsibilities
with integrity, excellence, and diligence.
- We will be partners with one another in creating a safe workplace,
complying with all safety programs, policies and procedures and
assisting one another to do so.
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