Important Update: In response to the COVID-19 emergency, APPRISE is providing telephone counseling only; no face-to-face appointments. To reach APPRISE health-insurance counseling, people should call (570) 624-3026.


Diakon Community Services offers the APPRISE program in multiple central and northeastern Pennsylvania counties, listed below; it also serves as a Pennsylvania Department of Aging TeleCenter site.

APPRISE recognizes the complexity of Medicare and offers free health-insurance counseling to people with Medicare. In fact, our “New to Medicare” class can assist individuals in navigating the Medicare system and help them to understand their options.

Trained staff and volunteers are available to meet one-on-one with individuals. They explain options in easy-to-understand terms, allowing those we help to make informed decisions about health-insurance needs. Additionally, we can assist people in completing the often-frustrating paperwork associated with Medicare and related benefits programs. 

Annually, our program hosts many “enrollment events” during Medicare’s enrollment period, Oct. 15 through  Dec. 7, helping people with Medicare compare and select Medicare Advantage plans and prescription drug plans. 

And if you would like to volunteer, we have many opportunities to do so. See our volunteer page for more information including various important documents. 


LOCATIONS:

Schuylkill County APPRISE

118 South Centre Street, Pottsville, PA 17901

Phone: (570) 624-3026  |  Toll-free: 1-800-621-6325  |  Contact: Dana Oravitz

In Schuylkill County, APPRISE is funded in part through the Schuylkill County Office of Senior Services.

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Pike County APPRISE

150 Pike County Blvd., Hawley, PA 18428

Phone: (570) 775-5550, Ext. 1313  |  Contact: Christine Crossley

The program is operated under a contract with the Pike County Area Agency on Aging, with funding from the Pennsylvania Department of Aging and the Administration on Community Living.

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Columbia and Montour Counties APPRISE

Columbia-Montour Aging Office
702 Sawmill Road, Suite 201, Bloomsburg, PA 17815

Phone: (570) 784-9272, Ext. 3110  |  Contact: Penny Davis

The program is operated under a contract with the Columbia-Montour Aging Office, Inc., with funding from the Pennsylvania Department of Aging and the Administration on Community Living.

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Luzerne and Wyoming Counties APPRISE

93 N. State St., Wilkes-Barre, PA 18701

Phone: (570) 822-1159, Ext. 2395  |  Contact: Marg Strein

The program is operated under a contract with the Area Agency on Aging for Luzerne & Wyoming Counties, with funding from the Pennsylvania Department of Aging and the Administration on Community Living.