• Community Services
  • Berks, Pike & Wayne Counties, Pa.
  • RSVP
Diakon Community Services for Seniors


Important Update: In response to the COVID-19 emergency, APPRISE is providing telephone counseling only; no face-to-face appointments. To reach APPRISE health-insurance counseling, people should call the number below.

The Diakon-managed APPRISE Program in Luzerne and Wyoming counties of Pennsylvania recognizes the complexity of Medicare and offers free health-insurance counseling to people with Medicare. We assist individuals in navigating the Medicare system and help them to understand all available options.

Specially trained staff and volunteers are available to meet one-on-one with individuals. They explain options in easy-to-understand terms, allowing the older adults we help to make informed decisions about health-insurance needs. Additionally, our staff and volunteers can assist individuals with completing the often-frustrating paperwork associated with Medicare and related benefits programs.

Our program also hosts “enrollment events” during Medicare’s annual enrollment period (Oct. 15 through  Dec. 7), helping people with Medicare compare and select Medicare’s Advantage plans and prescription drug plans. 

For more information about APPRISE, please call (570) 822-1159, Ext. 2395, or email Marg Strein, Diakon’s APPRISE coordinator for Luzerne and Wyoming counties. 

The program is operated under a contract with the Area Agency on Aging for Luzerne & Wyoming Counties, with funding from the Pennsylvania Department of Aging and the Administration on Community Living. 

Luzerne and Wyoming Counties APPRISE
93 N. State St.
PA 18701
(570) 822-1159, Ext. 2395