Visitor registration
Luther Crest, Allentown, Pennsylvania 

Updated June 8: In-person family visitation is open; more information is provided below. 

Diakon’s overall response to the pandemic is found here, a chart of current active cases here.


Family members should use this page to ...

1) Learn about our visitation policies
2) Review your responsibilities when making a visit
3) Acknowledge your agreement with the policies and procedures governing the visit 


Please note that visitation availability or schedules are subject to change at any time, based on changes in COVID-19 guidance from the Pennsylvania Department of Health or our status. Our updated state-required policies are found immediately below: 

As of June 10, we are no longer requiring scheduling. Visitors are welcome during visiting hours (and for the duration of the visiting time) and are asked to check in at the main reception desk before proceeding to the facility in which they are visiting. At the main reception area, they will find instructions for a health screening as well as instructions for their visit including a grid so they can easily identify the location of their visit and how many visitors are allowed.

They should be prepared to present their vaccination card to receive a vaccination pass they can use during that visit as well as subsequent visits to the facility. They will also receive a visitor pass they must wear at all times when inside the facility they are visiting. When you enter the facility you are visiting, please ask for the activity staff who will assist you in getting to your visit location.

Visiting hours are the same for both personal care and health care center: Sunday, Tuesday and Thursday from 10 a.m. to noon and from 2 to 4 p.m.

There is no limit on visitors for outdoor visits. For residents and visitors who are both vaccinated and want to visit in the resident’s room, there is a limit of one visitor if the resident is in a shared room and a limit of two visitors if the resident is in a private room.


COVID-19 is an infectious disease caused by the novel coronavirus SARS-CoV-2, which has caused a worldwide pandemic. People infected with the virus, which is spread via droplet through the air by coughing or sneezing, through close personal contact or by touching an object or surface with the virus on it, can be asymptomatic or have mild to severe illness. Older people and those with underlying health conditions such as heart or lung disease or diabetes appear to be a higher risk of developing serious complications; some die as a result.  

Here are important guidelines for family members or other visitors. If you refuse to adhere to these guidelines, your visit may be shortened or canceled. 

  • Do not visit if you are sick or exhibiting symptoms of an illness.
  • Follow the guidelines set forth including seating arrangements and screening process.
  • Sanitize/wash your hands at the beginning and end of your visit as well as during the visit if they become soiled or contaminated.
  • Cover any coughs and sneezes. Use tissues and discard in the trash, then wash hands immediately after use. 
  • Consider mask usage as seems appropriate. 
  • Do not walk through any part of the health care center; visitors must remain in designated visitation areas.
  • Do not bring pets to the visit unless they are designated as a therapy pet and appropriate documentation is provided.
  • Directly supervise any youth visitor (see linked reopening plan for information on ages).
  • Please allow staff members time to properly disinfect contact surfaces to avoid cross-contamination.
  • Important: Download the visitation form provided below, then print, sign and bring it to your visitation appointment.

Visitation guidelines

Here is the plan for family visitation: 

  • Visitors must complete and sign the Diakon Family Visitation Acknowledgement Form (also found on this page) and complete the Health Screening for All Visitors Form and have their temperature taken (anyone with a temperature greater than 100 degrees will be asked to leave without visiting).
  • We will clean common-area visitation space in compliance with federal and state guidelines (as done previously).
  • If, after a visit with your loved one, you experience COVID-19-related symptoms or test positive, please let us know immediately so that we can appropriately monitor and care for your loved one.
  • The safety of your loved one is our primary concern.

For information on visitation in health care, please contact is Susan Xander at (610) 391-8217.

For information on visitation in personal care, please contact is Angela Cardona at (610) 391-8247.

Important: Please print this form, sign it and bring it to your visit. Please give it to our staff member.